FAQ

Generally speaking, Houfeng will arrange the tooling for customer, but if you prefer to arrange it by yourself, it is also Ok for us.

Yes, we would like to sign the Agreement to protect our customers’ right, besides that, we assure you not to leak any info to others if you do not allowed.

No. In Houfeng, every customer is very important whatever the order is big or not.

Generally speaking, it takes 1-2 days to send you offer after we get your drawing or samples.

Tooling will be finished within 10-30 days; sample will be finished within 10-45 days.

Quality problems usually stem from production process, not from inspection process itself. To minimize production problems all parts are operator inspected at each step of the production process with a final inspection prior to shipping.

Every parts will be packed into the carton, then packed into pallet or wood case in order to protect the parts during the shipping.

Shipping agency in Qingdao and Tianjin have co-op with Houfeng for several years. They also can help you to clear custom in your port. But if you have your shipping agency, we would like to work with them to take care of the shipment.

Every sales and engineer in Houfeng will check your feedback carefully; all we do is to improve us step by step and co-op with customer to find the best way to solve with any feedback.

FAQ-peitu

Welcome to consult

We will provide the most sincere service, ensure product quality, and let you buy products at a more favorable price!