·Who arrange the tooling?
Generally speaking, Houfeng will arrange the tooling for customer, but if you prefer to arrange it by yourself, it is also Ok for us...
·Do you sign Confidentiality Agreement?
Yes, we would like to sign the Agreement to protect our customers’ right, besides that, we assure you not to leak any info to others if you do not allowed.
·Do you have a minimum order amount?
No. In Houfeng, every customer is very important whatever the order is big or not.
·How long will you get our quotation?
Generally speaking, it takes 1-2 days to send you offer after we get your drawing or samples.
·How long does the sample will be finished?
Tooling will be finished within 7-15 days; sample will be finished within 10-20 days.
·How is the quality assured?
Quality problems usually stem from production process, not from inspection process itself...
·How is the package?
Every parts will be packed into the carton, then packed into pallet or wood case in order to protect the parts during the shipping...
·What about the shipping agency to arrange the shipment?
Shipping agency in Qingdao and Tianjin have co-op with Houfeng for several years...
·How to solve with your feedback for casting parts?
Every sales and engineer in Houfeng will check your feedback carefully; all we do is to improve us step by step and co-op with customer to find the best way to solve with any feedback.